Industries That Work Better Online Than In-person
- Startup Booted
- Sep 30, 2025
- 4 min read
The internet has changed everything, sometimes for the better, sometimes less so. There are, however, some sectors where going online is far more preferable than doing something in person. Here, we are going to look at some industries that have really benefited from appearing online and why that is the case.
Gambling
Gambling is one industry that has really boomed since it has gone online, and it isn’t too difficult to see why. Rather than go to a casino, people can play at home or, with smartphone-optimised sites now commonplace, they can do it on the go.
A lot of sites offer anonymity, which can be popular because it gives people privacy, allows them to experiment with new games and playstyles, and lets them focus on the game. There are also some bonuses on offer. For instance, players on some sites can get up to $2,000 worth of extra cash when they sign up (source: https://coinpokeraustralia.com/).
Online gambling sites can also let players check out a wider range of games than they might find in a physical casino, and they can also try different varieties of popular games. For instance, European roulette has better odds than its American version because there is just one zero on the wheel.
Although it isn’t common at physical casinos in the United States, American players can take part in it online. And going to gamble online can also give people the chance to experiment with new approaches they might not otherwise take if they were to play the games in person.
Banking
Finance and banking are another pair of related sectors where the online world is a lot easier than the physical one. For example, with a lot of retail bank branches closing their doors over the last 10 years - more than 6,500 in the UK alone since 2015, according to a report from Which? being able to access financial services online is a massive help while even if there is a branch near you, 24/7 access means you can do what you want, when you want.
And in parts of the world where large sections of the population never really had access to a brick-and-mortar bank, being able to use online banking has seen a reduction in the number of unbanked people globally, according to the World Bank.
It isn’t just about accessibility, though. Online banking is faster, with transactions that would have otherwise taken up to a week for a cheque to clear now taking seconds.
Meanwhile, a reduction in overhead costs means that no-fee accounts are becoming more and more common, and technology means that it is much easier to access personalised services.
Shopping
When it comes to retail, the internet has been a real game-changer. Figures from Statista suggest that, worldwide, people across the world could spend more than $4.3 trillion in 2025 alone on online shopping. Although e-commerce saw a real upturn during the COVID-19 pandemic, as lockdowns across the world saw people unable to access physical stores and turned to the internet to get what they wanted and needed, things had been moving online more and more for quite some time.
Part if this is due to convenience. Being able to shop online means that customers can compare offers across sites quickly and easily, while e-commerce sites often have more stock than a physical shop can hold.
There’s also the matter of personalisation to consider. While hiring a personal shopper can be expensive or, in many cases, not an option, websites can track what people both browse and buy and offer people choices based on that.
When times get tough, eCommerce sites are able to offer lower prices because, again, overheads are less of an issue for them. And internet shopping can be very flexible, with many chains offering click and collect services so people can buy online and pick up in store, which reduces waiting time and having to rely on the postal service.
Recruitment
If you are looking for work, the chances are that, these days, you will go online to find it. Gone are the days of waiting for the newspaper’s job section or heading to a job centre to see what is available. Instead, you can now find opportunities from across the world simply by visiting the wide range of available job sites.
You don’t have to worry about your application being delayed or even lost in the post, either, because sending your CV electronically is now the de facto option. And, if you are lucky enough to get a job interview, you usually won’t have to traipse off to an office, because, with the rise of both remote and hybrid working post-pandemic, video interviews are now more likely, at least in the first instance.
Entertainment
Perhaps the sector with the biggest change in the internet era is that of media and entertainment. Whereas you had to wait to see your favourite TV show, or hope a film you wanted to see was showing at the cinema, or visit a shop to buy music, you can now access those things instantly through streaming and download sites.
Not only that, but things that might have otherwise been obscure and niche can enjoy global success - just think of how popular the South Korean TV show Squid Game was a few years back. For creators, the growth of subscription services means that they can predict how much money is going to come in much more easily than having to rely on ticket, box office, or record sales.
So, the internet has given people access to financial services who otherwise might not normally have had them, helped make shopping a lot more convenient, assisted people who were looking for jobs, and brought new forms of entertainment to the masses. While not everything is suited to the online world, a lot of things are.
Looking to the future, it will be interesting to see what the next sector to benefit from the growth of online technology is going to be.
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